Shipping Methods
Orders are dispatched daily between 10:00 - 17:00, except Saturdays, Sundays and public holidays.
The delivery time for orders within Greece is estimated at 1-3 working days, depending on the destination.
For island destinations and hard-to-reach areas, the delivery time may be up to 4-5 working days.
The shipping cost depends on the partner freight company or courier, the destination, the actual or volumetric weight and the volume of your order. The exact cost is calculated automatically and shown in detail during checkout, before the order is finally submitted, so that you know the total amount in advance. Free shipping may apply to orders above a certain value; the conditions in force at the time are also shown at checkout.
Orders can be shipped in one of the following ways:
1. Courier delivery
Suitable for parcels up to 20kg actual or volumetric weight.
2. Freight company
For orders of greater weight or volume. If your area is not covered by the distribution network, the order is available for collection from the nearest partner depot.
3. Collection from the store
You can collect your order from our store, of course at no extra charge.
Very Heavy or Bulky Products
Products of great weight or volume (such as pianos, double basses, subwoofers, complete PA systems, amplifier cabinets, soundproofing equipment etc.) are shipped by freight company and are excluded from free shipping. The freight cost depends on the product and is calculated automatically at checkout, before the order is finally submitted. Alternatively, you can collect them from our store free of charge.
Note: For products covered by the free service we provide, such as plucked instruments (guitars, basses, ukuleles etc.), bowed string instruments (violins, violas, cellos, double basses) and traditional instruments (bouzoukis, tambouras, tzourases, baglamas, laoutos, ouds, mandolins, lyras etc.), the dispatch time may increase by 1-3 days because of the work required to carry out the necessary inspection and the appropriate adjustments.
If you do not wish this and immediate dispatch is your priority, please state so in the order comments field when completing your order, or let us know afterwards by email at support@musicland.gr, by phone on 2351-2351-22 or via Viber on 6949437130 (Messages Only).
